Privacy Policy

Who we are

This website is operated by PYN Elite Phonics Academy (PEPA)(“we”, “us”). When you browse our site, contact us by email or WhatsApp, or enquire about classes, we may receive the information you choose to share.

Information we collect

• Contact detailsyou send us (for example name, your email address, phone or WhatsApp number, and your child’s first name or age when you message us).
• Technical data that hosting and analytics services may log automatically (for example approximate region, device type, and pages viewed). We do not use this site to collect sensitive personal data beyond what you voluntarily provide.

How we use information

We use contact information to respond to your questions, arrange assessments or classes, and send class-related updates you have agreed to receive. We do not sell your personal information.

Children

Our services are for families. If a parent or guardian shares a child’s name or age with us for class placement, we use that only to deliver our teaching and communication you’ve asked for—not for unrelated marketing.

Cookies and similar technologies

Our hosting provider may set essential cookies so the site loads securely. If we add optional analytics or marketing tools later, we will update this policy and, where required, ask for your consent.

Your choices

You may ask us to correct or delete contact details we hold, or to stop WhatsApp or email updates, by writing to pynelitephonicsacademy@gmail.com.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.